We use a fulfillment partner to print and ship our products. With high order volumes, and varying stock levels, your order may be fulfilled at a backup facility in order to avoid delays and maintain reasonable delivery times. If your order is fulfilled internationally, that may result in import fees. We work very hard to ensure our products are available locally to avoid additional customs fees for our customers, but this isn’t always possible based local availability. 

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The import fees customers have to pay depends entirely on the destination country and its laws. Some countries apply customs fees on orders valued at less than a certain price. Some may charge extra handling fees. It all depends on your location. The one thing that’ll always stay the same: customs will have to be paid by the customer upon receiving their order at the border.